Privacy policy
PRIVACY POLICY
Last Updated: September 20, 2026
This Privacy Policy describes how ValenSparks LLC, doing business as Work Bestie (“Work Bestie,” “we,” “our,” or “us”), collects, uses, and discloses personal information when you visit heyworkbestie.com, shop.heyworkbestie.com, or other Work Bestie webpages; purchase products or services; book a session; submit an inquiry or intake form; participate in a workshop or program; subscribe to communications; or otherwise interact with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to anyone who interacts with our Services, including website visitors, customers, clients, prospective clients, program participants, and others who communicate with us.
Please read this Privacy Policy carefully. By using our Services, you acknowledge the practices described in this Privacy Policy.
SECTION 1 — CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, or applicable legal or regulatory requirements.
When we make changes, we will update the “Last Updated” date above and take any additional steps required by applicable law.
SECTION 2 — INFORMATION WE COLLECT
The personal information we collect depends on how you interact with Work Bestie.
Information You Provide Directly
We may collect information you voluntarily provide, including:
Contact information, such as your name, email address, phone number, mailing address, business or organization name, job title, website, or social media information.
Purchase and order information, such as products or services purchased, billing or shipping information, payment confirmation, transaction history, returns, and other purchase details.
Scheduling information, including appointment selections, availability, and information you provide when booking or rescheduling a service.
Business and professional information, including information about your business, work, workflows, processes, goals, challenges, tools, audience, organization, professional background, or use of AI.
Inquiry and intake information, including information you provide through questionnaires, workshop or program inquiries, consultations, applications, or other forms.
Materials you choose to share with us, such as documents, screenshots, templates, examples, workflows, spreadsheets, presentations, or other business materials.
Communications, including emails, messages, customer service requests, survey responses, testimonials, feedback, and other information you choose to provide.
Account information, if applicable, such as login information and account preferences.
Shopping information, such as products or resources you view, purchase, add to your cart, or save.
Please do not provide passwords or information you are not authorized to share. We also encourage you to avoid providing unnecessary sensitive personal, confidential, proprietary, client, customer, employee, or other third-party information.
Categories of Personal Information We Collect
Depending on how you interact with Work Bestie, the categories of personal information we may collect include:
Identifiers and contact information, such as your name, email address, phone number, mailing address, IP address, and account information.
Commercial and transaction information, such as products or services purchased, considered, or viewed; payment confirmations; order history; and other transaction information.
Professional and business information, such as your company or organization, job title, business activities, professional goals, workflows, processes, tools, challenges, and other information you provide in connection with Work Bestie Services.
Internet or other electronic activity, such as information about your interaction with our websites, advertisements, emails, and online Services; browser and device information; and usage data.
Communications and submitted content, including intake responses, inquiries, emails, feedback, survey responses, documents, screenshots, templates, and other materials you voluntarily provide.
Audio, video, and transcription information, when you participate in a session, meeting, workshop, or program that is recorded or transcribed with appropriate notice or consent.
Other information you voluntarily provide in connection with an inquiry, purchase, session, workshop, program, or other interaction with Work Bestie.
The categories of third parties to whom personal information may be disclosed are described in Section 8 — How We Disclose Personal Information below.
Session Recordings and Transcriptions
Certain Work Bestie sessions, meetings, workshops, or programs may be recorded or transcribed.
When recording or transcription is used, we will provide notice or request consent as appropriate before or at the beginning of the session.
Recordings and transcripts may be used to provide the requested Services, prepare deliverables or follow-up materials, maintain appropriate business records, improve service quality, or for other purposes disclosed to you at the time of recording.
We will not intentionally publish or use a private session recording as public marketing content without appropriate permission.
SECTION 3 — INFORMATION COLLECTED AUTOMATICALLY
When you visit our websites or use our Services, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This information may include:
IP address
Browser and device information
Operating system
Referring website or source
Pages viewed
Links clicked
Approximate location derived from IP address
Date and time of visits
Website interactions
Advertising or analytics identifiers
Other usage and diagnostic information
We use this information to operate and improve our websites and Services, understand how visitors interact with Work Bestie, measure website and marketing performance, troubleshoot problems, and support advertising and analytics activities.
SECTION 4 — INFORMATION WE RECEIVE FROM THIRD PARTIES
We may receive information from third parties that help us operate Work Bestie and provide our Services.
These may include providers that support:
Website hosting and design
E-commerce
Payment processing
Scheduling and forms
Email and marketing communications
Analytics and advertising
Video conferencing
Recording and transcription
Cloud storage and productivity
Artificial intelligence tools
Other business operations
Our current technology providers may include Showit, Shopify, Stripe, PayPal, Google, Google Workspace, Google Analytics, Google Ads, Flodesk, Zoom, OpenAI/ChatGPT, Anthropic/Claude, and Google Gemini.
These third parties may collect or process information according to their own terms and privacy policies. Work Bestie does not control the independent privacy or security practices of third-party services.
SECTION 5 — HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Provide and deliver Work Bestie products, services, personalized AI learning sessions, business intensives, consulting, workshops, programs, digital resources, and other offerings.
Process purchases, orders, and payments.
Schedule and manage appointments.
Review inquiries and workshop or program requests.
Prepare for sessions, consultations, workshops, and other engagements.
Understand your goals, business, workflows, challenges, and requested areas of support.
Develop educational materials, recommendations, strategies, resources, or deliverables related to the Services you request.
Create or support personalized deliverables, including AI Work Bestie Blueprints and other client materials.
Communicate with you regarding purchases, bookings, inquiries, programs, accounts, or engagements.
Provide customer service and respond to questions.
Send newsletters, marketing, educational, or promotional communications when permitted by law.
Analyze and improve our websites, offerings, marketing, and client experience.
Maintain appropriate business, transaction, and service records.
Detect and prevent fraud, misuse, security incidents, or unlawful activity.
Comply with applicable legal, tax, accounting, contractual, and regulatory obligations.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications. We may still send transactional or service-related communications when necessary to provide Services you requested.
SECTION 6 — USE OF ARTIFICIAL INTELLIGENCE TOOLS
Work Bestie provides AI education and consulting and uses artificial intelligence tools in connection with certain Services and internal business activities.
These tools may include services such as ChatGPT, Claude, Gemini, and other AI-enabled platforms.
Depending on the service you request, AI tools may be used to assist with activities such as brainstorming, research, analysis, workflow development, educational materials, recommendations, drafting, or preparation of client deliverables.
Information you provide to Work Bestie may be processed using third-party AI tools when reasonably necessary to provide the Services you requested. We seek to limit the personal, confidential, or sensitive information provided to these tools when reasonably practicable.
You should not provide Work Bestie with passwords or information that you are not authorized to share. Please avoid providing unnecessary sensitive personal information or confidential information belonging to customers, clients, employees, or other third parties.
Third-party AI platforms operate according to their own terms, privacy policies, security practices, and data practices. AI technologies may also generate inaccurate, incomplete, biased, or unexpected results.
Work Bestie reviews and uses professional judgment when incorporating AI-assisted work into our Services, but you remain responsible for reviewing and determining whether recommendations, materials, or AI-generated outputs are appropriate for your particular circumstances.
SECTION 7 — COOKIES, ANALYTICS, AND ADVERTISING
Like many websites, Work Bestie uses cookies and similar technologies to operate our websites, remember preferences, understand website traffic and interactions, measure performance, and support analytics and marketing.
We use Google Analytics to help us understand how visitors interact with our websites.
We may also use Google Ads and other advertising technologies to measure advertising effectiveness, understand how users reach our websites, and support advertising campaigns.
Shopify and other service providers may also use cookies or similar technologies in connection with our online store and Services.
Depending on their configuration, these technologies may collect information such as IP addresses, device information, browser information, website activity, advertising identifiers, and interactions with our Services.
Most browsers allow you to remove or reject cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our websites.
We may update the advertising and analytics technologies we use from time to time.
SECTION 8 — HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information when reasonably necessary to operate Work Bestie and provide our Services.
Depending on how you interact with Work Bestie, categories of personal information described in this Privacy Policy may be disclosed to the following categories of recipients:
Website, e-commerce, and technology providers, including providers that support our websites, online store, forms, and related technology.
Payment processors, such as Stripe and PayPal, to process transactions and payments.
Email and communication providers, such as Flodesk and other services used to communicate with customers and subscribers.
Analytics and advertising providers, such as Google Analytics and Google Ads, to understand website performance, measure marketing activity, and support advertising.
Video conferencing, recording, and transcription providers, such as Zoom and other tools used to deliver or support sessions, meetings, workshops, and programs.
Cloud storage and productivity providers, including Google Workspace and other tools used to operate our business and provide Services.
Artificial intelligence providers, such as OpenAI/ChatGPT, Anthropic/Claude, Google Gemini, and other AI-enabled tools when used to support Services or business activities as described in this Privacy Policy.
Fulfillment, shipping, and other service providers used to provide products or Services you request.
Professional advisers, such as accountants, attorneys, insurers, or other advisers when reasonably necessary.
Government authorities or other parties when required by law, legal process, or reasonably necessary to protect Work Bestie, our customers, our rights, or others.
Parties involved in a business transaction, such as a merger, financing, restructuring, acquisition, sale of assets, or similar transaction.
Other parties at your direction or with your consent.
We do not disclose your private session recordings, intake responses, or client materials publicly merely because you use Work Bestie Services.
SECTION 9 — SALE, SHARING, AND TARGETED ADVERTISING
Work Bestie does not sell personal information for monetary compensation.
We may use analytics or advertising technologies that transmit certain website, device, or interaction information to third-party providers. Depending on applicable law and how a technology is configured, certain activities may be considered “selling,” “sharing,” targeted advertising, or cross-context behavioral advertising even when no money is exchanged for personal information.
Where applicable law provides you with a right to opt out of such activity, we will honor applicable privacy rights and provide legally required methods for exercising those rights.
SECTION 10 — USER-GENERATED CONTENT
Certain portions of our Services may allow customers to submit reviews, testimonials, comments, or other content.
If you choose to submit information to a public area of our Services or authorize us to publish a testimonial or other content, that information may become publicly available.
Please consider carefully what information you choose to make public.
SECTION 11 — THIRD-PARTY WEBSITES AND SERVICES
Our websites, communications, or Services may contain links to websites, applications, social media platforms, AI tools, or other services operated by third parties.
We do not control these third parties and are not responsible for their privacy, security, content, or data practices.
We encourage you to review the privacy policies and terms of third-party services before providing them with personal information.
SECTION 12 — CHILDREN’S PRIVACY
Our websites and direct-to-consumer commercial Services are not directed to children under 13, and Work Bestie does not knowingly collect personal information directly from children under 13 through our websites without appropriate authorization or consent.
Work Bestie may provide educational workshops or programs involving students or minors through schools, educational institutions, community organizations, parents, guardians, or other responsible organizations.
When applicable, those programs may be subject to additional agreements, permissions, consent requirements, or privacy protections.
If you believe a child under 13 has provided personal information to Work Bestie inappropriately, please contact us so we can address the matter.
SECTION 13 — SECURITY AND RETENTION
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, cloud service, AI platform, storage system, or other online service can be guaranteed to be completely secure.
We encourage you not to send passwords or unnecessary sensitive or confidential information through unsecured channels.
We retain personal information for as long as reasonably necessary to provide our Services, maintain appropriate business and transaction records, fulfill contractual obligations, comply with legal, tax, accounting, or regulatory requirements, resolve disputes, enforce agreements, and protect legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
SECTION 14 — YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to or information about personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a portable copy of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Opt out of certain sales, sharing, or targeted advertising where applicable.
Exercise applicable privacy rights without unlawful discrimination.
These rights are not absolute and may be subject to exceptions or limitations under applicable law.
To make a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.
SECTION 15 — CALIFORNIA PRIVACY INFORMATION
California residents may have additional privacy rights under applicable California law.
Depending on the law applicable to Work Bestie and the particular processing activity, these rights may include rights to know or access personal information, correct inaccurate information, request deletion, obtain information about disclosure practices, and opt out of certain sales or sharing of personal information.
Work Bestie does not sell personal information for monetary compensation.
Certain analytics or advertising technologies used by Work Bestie may involve disclosures of online identifiers, device information, or internet activity to analytics or advertising providers. Depending on applicable law and the configuration of those technologies, such disclosures may be considered “sharing” or “selling” for purposes of certain privacy laws.
Where Work Bestie is legally required to honor an applicable opt-out preference signal or provide another mechanism for exercising privacy rights, we will do so.
California residents may submit privacy requests using the contact information below.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
SECTION 16 — RECORDING AND COMMUNICATION CONSENT
When Work Bestie intends to record or transcribe a private session, meeting, consultation, or other interaction, we will provide notice or request consent as appropriate.
If you do not wish to participate in a recorded or transcribed session, please let us know before recording begins so we can determine whether an alternative is available.
Recordings and transcripts will be handled in accordance with this Privacy Policy and any additional terms or notices provided in connection with the applicable Service.
SECTION 17 — CONTACT US
If you have questions or concerns about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact:
ValenSparks LLC d/b/a Work Bestie
Email: support@heyworkbestie.com
Mailing Address: 8605 Santa Monica Blvd. #915628, West Hollywood, CA 90069
Phone: 323.432.0701