This policy applies to digital products purchased from ValenSparks LLC, doing business as Work Bestie (“Work Bestie”), including downloadable guides, templates, prompt packs, workbooks, courses, and other digital resources.
ACCESS TO YOUR DIGITAL PRODUCTS
After completing your purchase, you’ll receive access to your digital product through the email address provided at checkout or through the applicable delivery platform.
Please make sure your email address is entered correctly at checkout and save your downloaded files for future use.
If you experience any problems accessing your purchase, contact [support@heyworkbestie.com] and we’ll be happy to help.
YOUR LICENSE TO USE THE PRODUCT
Your purchase gives you a limited, non-exclusive, non-transferable license to use the digital product for your own personal or internal business use.
Work Bestie retains ownership of the digital product and all associated intellectual property, including its original content, frameworks, prompts, templates, worksheets, designs, methodologies, and other materials.
Unless Work Bestie expressly gives you written permission, digital products may not be:
* Shared with others * Forwarded or distributed to third parties * Uploaded to shared drives, membership sites, or other platforms for others to access * Copied, reproduced, republished, or redistributed * Resold, sublicensed, or transferred * Used to create, teach, market, or sell a competing product, course, training, or service
Purchasing one copy does not provide a license for use by an entire team, organization, client base, class, or other group unless the product specifically states otherwise.
REFUNDS
Because digital products are delivered electronically and provide immediate access to their content, digital product purchases are non-refundable, except where otherwise required by law or expressly stated at the time of purchase.
If you experience a technical issue accessing your purchase, please contact us so we can help resolve it.
AI-RELATED DIGITAL PRODUCTS
Some Work Bestie digital products may include AI prompts, workflows, examples, recommendations, or instructions for using third-party AI tools.
AI platforms and their features can change over time, and AI-generated outputs may be inaccurate, incomplete, or unexpected. Work Bestie cannot guarantee that a particular prompt, workflow, feature, or third-party AI tool will continue to function exactly as demonstrated when the product was created.
You are responsible for reviewing and verifying AI-generated outputs before relying on or using them.
TECHNICAL SUPPORT
If you have trouble accessing or downloading your purchase, please contact:
support@heyworkbestie.com
We’ll make reasonable efforts to help resolve access or delivery issues related to your Work Bestie purchase.
ADDITIONAL TERMS
Your purchase and use of Work Bestie digital products are also subject to our Terms of Service, Privacy Policy, and Disclaimer.
If there is a conflict between this policy and specific terms presented for a particular digital product at the time of purchase, the product-specific terms will apply.